g188 Privacy Policy

1.Introduction

g188 ("g188", "we", "us", "the Platform") operates the online gaming and sports betting platform accessible at g188.biz. In the course of providing its services to registered users, g188 collects and processes certain personal data. This Privacy Policy describes what personal data g188 collects, the purposes for which it is processed, how it is stored and protected, and the rights available to individuals whose data we hold.

This Policy applies to all users of the g188 platform, including registered account holders, visitors to g188.biz who have not yet registered, and any individuals who contact g188 support. It applies to data collected through the g188 website, mobile browser interface, and any other digital touchpoints operated by g188.

This Privacy Policy should be read in conjunction with the g188 Terms & Conditions, which govern your use of the platform as a whole. Defined terms used in this Policy have the same meanings as in the Terms & Conditions unless otherwise stated.

2.Data We Collect

g188 collects personal data in the following categories, depending on how you interact with the platform:

g188 does not intentionally collect sensitive personal data such as health information, religious beliefs, or biometric data. If such data is inadvertently provided (for example, within a support communication), it will not be processed for any purpose beyond addressing the specific communication and will be deleted promptly.

3.How We Use Your Data

g188 processes personal data for the following purposes:

3.1 Account Management

Identity, contact, and financial data are used to create and maintain your g188 account, authenticate your login sessions, process deposits and withdrawals, and manage your account status (including applying deposit limits, cooling-off periods, or self-exclusion where requested or required).

3.2 Identity Verification (KYC)

g188 is obligated to verify the age and identity of account holders. Verification documents and identity data are processed solely for KYC compliance purposes. This includes confirming that users are aged 18 or above, as required by g188's responsible gaming policy and the Terms & Conditions.

3.3 Payment Processing

Financial data is shared with payment service providers – including JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and international processors for USDT TRC20, Skrill, and Neteller – solely for the purpose of processing your requested transactions. g188 does not store full payment credentials beyond what is necessary for transaction reconciliation.

3.4 Security & Fraud Prevention

Technical data, login history, and gameplay data are analysed to detect and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering, and other prohibited activities as defined in the Terms & Conditions. This processing is necessary for the legitimate operation of the platform and the protection of all users.

3.5 Responsible Gaming

Gameplay data and session information are used to power g188's responsible gaming tools, including session time reminders, reality checks, and deposit limit enforcement. This data is not used for any other analytical or commercial profiling purpose.

3.6 Customer Support

Communications data is retained to resolve support queries, maintain accurate records of account-related interactions, and train support staff where appropriate. g188 will retain support communication records for a period consistent with the data retention policy described in Section 7.

3.7 Legal & Regulatory Compliance

g188 may be required to process and disclose personal data to comply with applicable laws, respond to lawful requests from regulatory authorities, or enforce the Terms & Conditions. In such cases, g188 will disclose only the minimum data necessary to satisfy the legal obligation.

4.Legal Basis for Processing

g188 processes personal data on the following legal bases:

• Contract performance – Processing necessary to provide the g188 service in accordance with the Terms & Conditions accepted by the user at registration.
• Legal obligation – Processing required to comply with applicable laws, including age verification and anti-money laundering obligations.
• Legitimate interests – Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by the fundamental rights of the data subject.
• Consent – Where g188 seeks to process data for purposes beyond the above (for example, sending optional promotional communications), explicit consent will be obtained and may be withdrawn at any time by contacting g188 support.

5.Data Sharing

g188 does not sell personal data to third parties. g188 may share personal data with the following categories of third parties, strictly for the purposes described in this Policy:

• Payment processors – JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, USDT TRC20 processors, Skrill, and Neteller, for transaction processing only.
• Identity verification providers – Third-party KYC service providers used to verify documents submitted during account verification.
• Live casino and game providers – g188's contracted game studio operators receive limited technical and session data necessary to run the games you play. These providers operate under their own applicable data protection obligations.
• Regulatory and law enforcement authorities – Where required by lawful request or legal obligation, g188 may disclose personal data to relevant government bodies or law enforcement agencies.
• IT infrastructure providers – Cloud hosting, server, and cybersecurity service providers who process data solely on g188's instructions and under contractual data protection obligations.

All third parties with whom g188 shares data are required to handle that data in a manner consistent with applicable data protection standards. g188 does not permit third-party partners to use shared data for their own independent commercial purposes.

6.Cookies & Tracking Technologies

g188 uses cookies and similar tracking technologies on the g188.biz website for the following purposes:

• Essential cookies – Required for platform functionality, including maintaining your login session, storing your language and display preferences, and enabling secure navigation. These cannot be disabled without impairing platform functionality.
• Analytics cookies – Used to understand aggregate usage patterns on g188.biz, such as which game categories are most visited and how users navigate the platform. This data is anonymised and used only for internal platform improvement purposes.
• Security cookies – Used to detect and prevent fraudulent activity, including identifying unusual login patterns and device fingerprinting for fraud prevention purposes.

g188 does not use third-party advertising cookies or share browsing data with advertising networks. You may manage cookie preferences through your browser settings, though disabling essential cookies will affect your ability to use the g188 platform normally.

7.Data Retention

g188 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention guidelines:

• Active account data (identity, contact, financial, gameplay) is retained for the duration of your account and for a period of five (5) years following account closure, to satisfy applicable legal and audit obligations.
• KYC verification documents are retained for a minimum of five (5) years following the relevant transaction or account closure, as required under anti-money laundering record-keeping obligations.
• Support communications are retained for three (3) years from the date of the last interaction in each support case.
• Technical and session log data is retained for a rolling period of twelve (12) months for security and fraud analysis purposes.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with g188's internal data disposal procedures.

8.Data Security

g188 implements appropriate technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. Specific measures include:

• SSL/TLS encryption for all data in transit between your device and g188 servers.
• Encryption of sensitive personal data at rest within g188 database infrastructure.
• Access controls ensuring that personal data is accessible only to authorised g188 personnel on a need-to-know basis.
• Regular security assessments and monitoring of g188 systems for vulnerabilities and intrusion attempts.
• Multi-factor authentication requirements for administrative access to systems holding personal data.

9.Your Rights

Subject to applicable law, you may have the following rights in relation to the personal data g188 holds about you:

• Right of access – You may request a copy of the personal data g188 holds about you.
• Right to rectification – You may request correction of inaccurate or incomplete personal data. Some data corrections must be supported by verification documentation.
• Right to erasure – You may request deletion of your personal data in certain circumstances. Note that g188 may be unable to delete data subject to legal retention obligations (see Section 7).
• Right to restriction – You may request that g188 restricts processing of your data in certain circumstances, for example while a rectification request is pending.
• Right to data portability – You may request a machine-readable copy of certain personal data you have provided to g188.
• Right to object – You may object to processing of your personal data where g188 relies on legitimate interests as the legal basis.
• Right to withdraw consent – Where g188 processes data based on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact g188 support at the email address listed in Section 13. g188 will respond to valid requests within a reasonable timeframe. g188 may need to verify your identity before actioning a data rights request.

10.Children's Privacy

Parents and guardians in Pakistan who believe a minor has accessed or registered on g188 are encouraged to contact g188 support immediately using the email address in Section 13 so that appropriate action can be taken without delay.

11.International Data Transfers

g188 operates infrastructure that may involve processing personal data outside of Pakistan. Where data is transferred internationally, g188 ensures that appropriate safeguards are in place, consistent with applicable data protection standards, to protect the rights of data subjects. This may include contractual data protection obligations with receiving parties.

By registering on g188, users in Pakistan and other locations acknowledge that their personal data may be transferred to and processed in jurisdictions outside their country of residence for the purposes described in this Privacy Policy.

12.Changes to This Policy

g188 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or platform features. The effective date at the top of this page will be updated accordingly. Where changes are material, g188 will provide notice via platform notification or email to your registered address prior to the changes taking effect. Continued use of the g188 platform following the publication of an updated Privacy Policy constitutes acceptance of the revised terms.

13.Contact Us

For questions, concerns, or requests relating to this Privacy Policy or the personal data g188 holds about you, please contact the g188 support team:

Support Email: [email protected]

Support is available during Pakistan Standard Time (PKT) business hours. Responses to data rights requests will be provided within a reasonable timeframe. Please include your registered username and a description of your request to help us process it efficiently.